How do the guidelines apply to certified vs. non-certified providers?

Certified providers must follow the guidelines and receive the benefit of the presumption that their recommended treatment is reasonable. Non-certified providers can still treat injured workers, but their care does not receive this presumption. That means insurers may require preauthorization or may request Utilization Review more often when non-certified providers are involved.

Source File: WorkersComp FAQ 5-16-2025
Law Reference: 19 Del. C. §2322C; §2322D