Frequently Asked Questions
For Employees
Notify your employer immediately and request medical treatment. Your employer is required to file a First Report of Occupational Injury or Disease with the Office of Workers’ Compensation within 10 days of being notified. Prompt reporting helps protect your right to benefits.
You may be eligible for:
- Medical care related to the injury or illness
- Wage replacement (temporary total or partial disability)
- Permanent impairment or disfigurement benefits
- Vocational rehabilitation services
- Death benefits for dependents in fatal cases
If your employer denies your claim, you may file a petition with or without an attorney. The Office of Workers’ Compensation charges no filing fee.
- While OWC staff cannot provide legal advice, a Workers’ Compensation Specialist is available to guide you through the petition process.
- If your case proceeds to a hearing, you are responsible for arranging the attendance or deposition of a medical witness.
- Employers must be represented by an attorney, but you are not required to have one.
Once filed, the OWC schedules a Pretrial Conference where a Pretrial Memorandum is completed to identify benefits sought and witnesses needed. A formal hearing will then be scheduled before the Industrial Accident Board or a Hearing Officer—typically within 120 days for wage-related cases.
Although the hearing is less formal than Superior Court, it is still a legal proceeding. The burden of proof rests with the party filing the petition.
Yes. Benefits may stop if:
- You return to work and sign a receipt, or
- Your employer files a Petition to Terminate Benefits and it is granted by the Industrial Accident Board.
No. Employers are solely responsible for the cost of workers’ compensation insurance coverage.
For Employers
Employers must:
- Provide prompt access to medical care
- File the required injury report with the OWC within 10 days
- Maintain valid workers’ compensation insurance
- Cooperate with the insurance carrier throughout the claim process
Yes. Delaware law requires that employers be represented by an attorney in any formal hearing before the Industrial Accident Board (IAB), unless the employer is self-insured and represented by an authorized company officer.
- The employer’s insurance carrier generally hires defense counsel.
- Adjusters may communicate for scheduling purposes but cannot appear or argue in place of an attorney.
This is governed by federal law. Please contact the U.S. Department of Labor for guidance on continuation of health benefits.
Get in Touch
Do you have questions or need assistance? Fill out the form below, and we'll respond within 48 hours.
Get in Touch!
Do you have questions or need assistance? Fill out the form below, and we'll respond within 48 hours.
We’re here to help
Your services are essential to Delaware’s Workers’ Compensation system. Join us in upholding the Gold Standard of care for injured workers.
Hours of operation (8:00 a.m. – 4:30 p.m.)
hcpaymentquestions@delaware.gov
Main: (302) 761-8200
Medical Component:
(302) 761-8200 (Option #2)