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Everything You Need to Stay Compliant

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Your Certification Made Simple

Streamline your certification or renewal process and become a trusted provider in Delaware’s Workers’ Compensation system.

Need a New Certification?

New Provider Certification Form

Need to Renew a Current Certification?

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Certification Steps

Taking proactive steps can help you foster a fair workplace and stay compliant with anti-discrimination laws. Here are some best practices for your team:

Certified Provider List

The Certified Provider List includes health care professionals approved by the Delaware Workers’ Compensation System to treat injured workers.

Health Care Payment System Guidelines

The Health Care Payment System (HCPS) Guidelines establish the rules and standards for providing and reimbursing medical treatment for work-related injuries.

Download All Resources

Access and download all available materials related to Delaware’s Workers’ Compensation system.

Workers Compensation Oversight Panel

The Oversight Panel, appointed by the Governor, guides and monitors Delaware’s Workers’ Compensation system.

Why Certification Matters

As a certified provider, you play a critical role in Delaware’s Workers’ Compensation system. Certification isn’t just about compliance—it’s about delivering timely, high-quality care to injured workers. Key benefits include:
Stay Compliant

Stay Compliant

Certification ensures you meet all legal requirements under Delaware law.

Stay Compliant

Deliver Quality Care

Treat injured workers quickly, without the need for pre-authorization delays.

Stay Compliant

Support Worker Recovery

Be part of the process that helps workers get back on their feet and return to work.

Benefits of Becoming a Certified Provider

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Join a network of trusted healthcare professionals who enjoy these exclusive benefits:

Direct Care, No Hassle

Treat injured workers without 
pre-authorization delays.

Assured Compensation

Access a comprehensive fee schedule for fair reimbursement.

Professional Recognition

Join Delaware's dedicated healthcare network and uphold the Gold Standard.

Health Care Practice Guidelines

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Follow Delaware’s Evidence-Based Guidelines

Certified providers treating injured workers must follow Delaware’s evidence-based Health Care Practice Guidelines. These guidelines promote consistent, high-quality medical care for workplace injuries covered by the Workers’ Compensation system.

Learn more in Delaware Administrative Code 1341 Workers’ Compensation Regulations and 1342 Health Care Practice Guidelines .

Health Care Payment System FAQs

“POC” means “percent of actual charge.” For instance, 68 POC means that fee is paid at 68% of the actual charge.

 

Effective January 31, 2015, and excluding those exceptions mandated in the Workers’ Compensation Act plus CPT Code 99080 (used for the physicians form), the fee schedules were populated with actual fee dollar amounts based on relative value units from the Centers for Medicare and Medicaid Services (CMS) and conversion factors calculated from Delaware workers’ compensation data. Whenever one of two elements – 1) a CMS relative value or alternative relative value source; and 2) enough data to calculate a conversion factor – used in the calculation does not exist, then the paid amount for that health care treatment or service is determined using a percent of charge that reflects the 2015 reduction mandated in 19 Del. C. §2322B. The percentages of charge for health care treatment or services not itemized in the fee schedules are as follows:

  • Professional services, HCPCS – 53.7 POC
  • Laboratory and pathology – 53.7 POC
  • Radiology – 53.7 POC
  • Dental services – 53.7 POC
  • Independently operated diagnostic testing facility – 53.7 POC
  • Hospital outpatient – 47.4 POC
  • Ambulatory surgery centers – 50.6 POC for geozip 197/198 and 52.5 POC for geozip 199

Pursuant to 19 DE Admin Code 1341, Section 2.0, “Geozip” means the geographical area used to determine the “Delaware specific geographically adjusted factor” mandated in 19 Del.C. §2322B(a).

Modifiers augment CPT codes to more accurately describe the circumstances of services provided. When applicable, the circumstances should be identified by a modifier code: a two-digit number placed after the usual procedure code. If more than one modifier is needed, place modifier 99 after the procedure code to indicate that two or more modifiers will follow. Some modifier descriptions in this fee schedule have been changed from the CPT language.

The OWC adopted the National Correct Coding Initiative as the review standard for bundling edits, pursuant to 19 DE Admin Code 1341, Section 4.1.5.

You may find follow-up days (FUDS) listed as a column in the itemized fee schedule. In addition, 19 DE Admin Code 1341, Section 4.1.5 cites the source used.

RESOURCES FOR EMPLOYERS & EMPLOYEES

Understanding Workers’ Compensation Medical Billing & Reimbursement

Healthcare providers treating injured workers must follow specific billing guidelines. This video breaks down Delaware’s reimbursement process, fee schedules, and compliance requirements to ensure smooth payments.

Get in Touch

Do you have questions or need assistance? Fill out the form below, and we'll respond within 48 hours.

Get in Touch!

Do you have questions or need assistance? Fill out the form below, and we'll respond within 48 hours.