
Your Certification Made Simple
Streamline your certification or renewal process and become a trusted provider in Delaware’s Workers’ Compensation system.
Need a New Certification?
Need to Renew a Current Certification?

Why Certification Matters
As a certified provider, you play a critical role in Delaware’s Workers’ Compensation system. Certification isn’t just about compliance—it’s about delivering timely, high-quality care to injured workers. Key benefits include:

Stay Compliant
Certification ensures you meet all legal requirements under Delaware law.

Deliver Quality Care
Treat injured workers quickly, without the need for pre-authorization delays.

Support Worker Recovery
Be part of the process that helps workers get back on their feet and return to work.
Why Become a Certified Provider?
Join a network of trusted healthcare professionals who enjoy these exclusive benefits:
Direct Care, No Hassle
Treat injured workers without pre-authorization delays.
Assured Compensation
Access a comprehensive fee schedule for fair reimbursement.
Professional Recognition
Join Delaware's dedicated healthcare network and uphold the Gold Standard.
Certification Steps
Steps For A New Certification
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1Ensure Eligibility:
Hold a valid professional license and meet all state requirements. -
2Complete the Application:
Fill out the Health Care Provider Application for Certification. -
3Submit and Stay Updated:
Mail your application and complete state-approved continuing education courses every two years.
Steps for Recertification
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1Review Renewal Date:
Renewals align with your professional license renewal period. Check your renewal date. -
2Complete the Process:
Submit the renewal application and any required documentation. -
3Stay Compliant:
Maintain your certification with ongoing educational courses.
Your Certification Toolkit
Certified Provider List
Certification Application
Health Care Payment System Guidelines
Download All Resources
Health Care Payment System FAQs
“POC” means “percent of actual charge.” For instance, 68 POC means that fee is paid at 68% of the actual charge.
Effective January 31, 2015, and excluding those exceptions mandated in the Workers’ Compensation Act plus CPT Code 99080 (used for the physicians form), the fee schedules were populated with actual fee dollar amounts based on relative value units from the Centers for Medicare and Medicaid Services (CMS) and conversion factors calculated from Delaware workers’ compensation data. Whenever one of two elements – 1) a CMS relative value or alternative relative value source; and 2) enough data to calculate a conversion factor – used in the calculation does not exist, then the paid amount for that health care treatment or service is determined using a percent of charge that reflects the 2015 reduction mandated in 19 Del. C. §2322B. The percentages of charge for health care treatment or services not itemized in the fee schedules are as follows:
- Professional services, HCPCS – 53.7 POC
- Laboratory and pathology – 53.7 POC
- Radiology – 53.7 POC
- Dental services – 53.7 POC
- Independently operated diagnostic testing facility – 53.7 POC
- Hospital outpatient – 47.4 POC
- Ambulatory surgery centers – 50.6 POC for geozip 197/198 and 52.5 POC for geozip 199
Pursuant to 19 DE Admin Code 1341, Section 2.0, “Geozip” means the geographical area used to determine the “Delaware specific geographically adjusted factor” mandated in 19 Del.C. §2322B(a).
Modifiers augment CPT codes to more accurately describe the circumstances of services provided. When applicable, the circumstances should be identified by a modifier code: a two-digit number placed after the usual procedure code. If more than one modifier is needed, place modifier 99 after the procedure code to indicate that two or more modifiers will follow. Some modifier descriptions in this fee schedule have been changed from the CPT language.
The OWC adopted the National Correct Coding Initiative as the review standard for bundling edits, pursuant to 19 DE Admin Code 1341, Section 4.1.5.
You may find follow-up days (FUDS) listed as a column in the itemized fee schedule. In addition, 19 DE Admin Code 1341, Section 4.1.5 cites the source used.
RESOURCES FOR EMPLOYERS & EMPLOYEES
Becoming a Certified Workers’ Compensation Medical Provider
Understanding Workers’ Compensation Medical Billing & Reimbursement
Get in Touch
Do you have questions or need assistance? Fill out the form below, and we'll respond within 48 hours.
Get in Touch!
Do you have questions or need assistance? Fill out the form below, and we'll respond within 48 hours.
We’re here to help
Your services are essential to Delaware’s Workers’ Compensation system. Join us in upholding the Gold Standard of care for injured workers.
hcpaymentquestions@delaware.gov
Main: (302) 761-8200
Medical Component:
(302) 761-8200 (Option #2)